Privacy Policy
Who we areEffective Date: 1st October 2024
Obong Design (“we,” “our,” or “us”), part of the Obong Group, respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or make a purchase from our website, https://obong.co.uk (the “Site”). By accessing or using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect several types of information to provide and improve our services, including:
- Personal Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain personal information, including your name, billing address, shipping address, payment information (credit card numbers, etc.), email address, and phone number.
- Order and Purchase History: We collect information about the products you view, add to your cart, and purchase to personalize your shopping experience.
- Device Information: We automatically collect certain information about the device you use to access the Site, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our Site and store certain information. This helps us improve your browsing experience and our services.
2. How We Use Your Information
Obong Design uses the information collected for the following purposes:
- Order Processing: To fulfill orders placed on the Site, including processing payment information, arranging for shipping, and providing order confirmations.
- Customer Service and Support: To communicate with you regarding orders, returns, or any issues related to your experience with our products and services.
- Personalization: To provide you with personalized recommendations, targeted advertisements, and tailored content based on your interests and shopping behavior.
- Analytics and Improvements: To understand how customers use our Site, improve our services, and optimize our Site performance.
3. Sharing Your Information
We may share your personal information in the following ways:
- Third-Party Service Providers: We use third-party service providers, including payment processors, shipping companies, and analytics providers, to assist with operations. These providers have access to your information only to perform specific tasks on our behalf.
- Compliance and Legal Obligations: We may disclose your information if required by law, to comply with legal processes, or to protect our rights, property, or the safety of our customers or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, update, or delete your information. To exercise these rights, please contact us at the email provided below.
6. Retention of Your Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
7. Cookies and Tracking Preferences
You can choose to disable cookies in your browser settings. However, this may limit your ability to use some features of the Site.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information on our privacy practices.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Email: obongdesign@gmail.com
Website: https://obong.co.uk